Australian Embassy

Current Vacancies

The Australian Embassy Baghdad invites applicants for the position of Protocol Liaison Coordinator  PN10223. The job description below provides details of the duties of the position. 

The successful applicant will join the small, supportive and high performing Australian Embassy team. Our team enjoys good working conditions. If you posses the skills and experience we are looking for, please follow the instructions below to apply.

The merit pool established as part of this process may be drawn on to fill other similar vacancies over the next 12 months

How to apply:

If you have any questions or require further information, please email [email protected] and provide your contact details to enable us to respond.

Only shortlisted candidates will be contacted

Job description

Position number:                           10223

Title:                                                     Protocol Liaison Coordinator

Grade:                                                 LE3

Monthly salary:                               USD 2,208

Section:                                              Corporate

Reports to:                                        Senior Administrative Officer

About the Department of Foreign Affairs and Trade

The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high-quality overseas aid program and helping Australian travellers and Australians overseas.


The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.

About the Position

Under general direction, the Protocol Liaison Coordinator (and back-up Corporate Assistant) provides dedicated protocol liaison services in consultation with the Ministry of Foreign Affairs, the International Zone Management Office and the National Operations Command Office to support the Embassy achieve its interests.

The key responsibilities of the position include, but are not limited to:

  • Coordinate and manage all protocol related matters with the Iraqi Ministry of Foreign Affairs, facilitate requests and arrange for the issuance of official visas and International Zone badging.
  • Coordinate and manage all protocol matters in relation to obtaining customs clearances, and port and airport clearance approvals, for the transportation of Embassy goods into the International Zone.
  • Draft a range of correspondence and prepare and submit Third Person Notes.
  • Manage the submission of visas requests for A-based staff and contractors working on-site at the Embassy.  Routinely liaise with the International Zone Residency Office.
  • Liaise and network with other missions, international organisations, commercial entities and suppliers regarding administrative matters and the delivery and collection of correspondence.
  • Escort consular clients and visitors into and out of the Embassy.
  • As back-up Messenger, manage the delivery and collection of official correspondence, including the diplomatic mail bag, and obtain approvals from relevant authorities.
  • Manage stocks of consumable items and office supplies, draft lists of required items and prepare costings, market research and spending proposals.
  • Drive non-armoured vehicles as required and report any vehicle accidents or mechanical problems to management.
  • Maintain non-armoured official vehicles to a high standard, ensure all vehicles are kept in a clean and roadworthy condition, and arrange repairs and servicing.
  • Manage, monitor and maintain non-armoured vehicle record running sheets, petrol consumption and service records, and ensure all DFAT vehicles are registered.


  • Ability to hold and maintain a current unrestricted Iraqi drivers’ licence with a proven safe driving record.
  • Sound written and spoken Arabic and English communication skills.
  • Ability to work effectively as part of a small team.
  • Highly reliable, punctual, courteous and responsible.
  • Experience and a thorough understanding of the processes involved in importing products into Iraq by both air and sea freight (desirable).
  • Experience and a thorough understanding of the processes involved in importing and exporting products into and out of the International Zone (desirable).
  • Experience and a thorough understanding of the processes involved in obtaining visas, visa extensions and International Zone badges (desirable).

Selection criteria

In your written application, you must include succinct, high-level relevant examples that support your claims against the role. The word limit is strictly 150 words per response. Please respond in English.

  1. Strong organisational skills, attention to detail and the ability to work under pressure and manage priorities with limited supervision.
  2. Proficiency in Microsoft Outlook, Word and Excel. High level of IT literacy, and the ability to manage an electronic records management system, ensuring on-going compliance with policy guidelines.
  3. Sound written and spoken Arabic and English communication skills.
  4. Strong interpersonal skills, and the ability to work effectively across all organisational levels and build strong relationships with stakeholders.
  5. Demonstrated ability to undertake general administrative tasks and an understanding of corporate policies.
  6. A current unrestricted Iraqi drivers’ licence with a proven safe driving record